Zeigler Chrysler Dodge Jeep Ram of Schaumburg
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Dealership Service Review
service Rating
Terrible Service Department
Written byon 06/14/2018
This is one of the worst service departments in the area. It takes at lease 20-30 min to get your car dropped off if you are not there before open. They provide no status updates. When you ask for explanations they give you attitude or just blow you off. When you present them with a service coupon from Dodge, they ask you how you found it. Oil changes take an average of 2 hours. You are better off going to a 3rd party or different Mopar shop. They dont care about improving as this has been going on for years. Check google reviews for their service department, none are good.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No