Zeigler Chrysler Dodge Jeep Ram of Schaumburg

This is a long review, so I'll summarize: Salesmen lie about features that are in the vehicles. Dealership doesn't care about about the lies. The first sign I wasn't dealing with an honest salesman: I went in with very clear, explicit wants in my next vehicle. I wanted a new Jeep Compass Limited with all the packages. I had told them I was looking specifically looking for Bluetooth, remote start, alarm, and sunroof. In order to get all these things, I had to get all of the additional packages. So, OK, fine. As they're looking for one from across the country, Joe Hegglin (my salesman), calls and asks if I care if it has leather. I said I didn't and he said they found one without leather. He wanted to me to say yes to it and they would go get it. I asked if it was the Limited edition and he himmed and hawed and finally admitted that it was not. Right there I should have waled away since he was obviously trying to trick me. The second sign I wasn't dealing with an honest salesman: After two weeks of not one vehicle with the items I wanted, I finally asked about the next step down, the Latitude version. A little later I get a call that they have one with everything in it that I wanted. I asked several times to see the window sticker, but instead he just read off a list of items that were on there. All the packages were there, so I said OK. When I picked it up, Joe went through all the buttons and pointed out all the features that were in my original request, including the bluetooth. I get home and try to setup my phone with the bluetooth and it ISN'T installed in the vehicle!!!! I searched and finally found the window sticker stuffed under one of the seats and Bluetooth is no where on it! The third sign I wasn't dealing with an honest salesman: I call and leave a message for Joe about the bluetooth. We exchange several phone calls where he tells me that it is $550 plus 2 hours labor to get it installed. I argued several obvious points and he finally said they would do it for for half price and they would eat the 2 hours of labor. So, it would cost me $225. I told him I would do it! He calls back an hour later and says the bluetooth would cost me $550 and they would eat the 2 hours of labor. NOT what we had just agreed on. At this point, I was done dealing with this [violative content deleted]! The first sign I wasn't dealing with an honest dealership: I tried to contact the manager and was completely ignored by him. No responses to phone calls or emails. The second sign I wasn't dealing with an honest dealership: I contact Jeep directly and they contacted the dealership. Jeep responded to me saying that the dealership takes no responsibility and that they offered to pay the 2 hours of labor. There is nothing I (or Jeep) can do about this.