Zeigler Chrysler Dodge Jeep Ram of Schaumburg

Been buying cars for over 40 years - this one has to be the worst experience! 1) I explained to Steve that I did not want to play any games but I guess he did not understand me. When he came back from the "gods" behind the center counter, his offer was a total insult. The deal on the T&C was good, but the offer for my car and the "ballpark" monthly payment was way off base. The car listed for about 32K and he was giveing me about 5K off that price. He was givingme 20K for my car (which I owe about 14K). You do the math. 32K for the car, 5K in rebates and 6K in trade in. That comes to be about 21K to finance without taxes and fees, so let's add another 2K for that - 23K to finance (ballpark). He came back with a monthly payment of over $500 per month! That would mean that a 23K loan would cost me over 36K - or over 13K in finance charges! I told Steve that was an insult and asked for my keys back. He went back to the "gods" behind the center counter and came back with $419 per month - ballpark! Now we are still talking over 7K in finance charges....that was after he tyried to tell me that was @ 4.5% interest! I showed him my auto calculator that listed a higher priced car and came back with a monthly fee of about $335 @ 5% interest. He then said he does not know what they plugged in and since we did not do a credit check yet, he could not give me a better idea of the monthly costs. I explained he could give me an accurate "idea". That is when I waslked out. 2) Steve repeatedly told me that I could not get the safety features I wanted from the T&C in the Dodge Caravan. When I came home and did a search online, I found many that had the exact options I was looking for. I do nto want to say Steve lied, but he hasbeen working there since they opened and appeared to be a seasoned car salesman - so I would lean on him not telling the truth about the Dodge Caravan - in other words, I think he tried to upscale a sale. I have received a few calls since I walked out. Steve, Matt and an alleged service rep. Both the service rep and Matt denied knowing about me walking out and hoped I had a good experience. This is a pure insult to me. I would not recommend this dealer at this point.