Patrick Hyundai

The people from Patrick Hyundai in Schaumburg are [non-permissible content removed]. I had problems since day one I had to have service done on my car. I went for an oil change and when they checked my tire pressure, they never put back the original valve caps. I noticed that few days later and gave them a call to let them know. We agreed that they would put new valve caps on my next visit for oil change. Next time when I went for service, they put new caps but they didn't put the original plastic once. They put metal once, the so called "after market tire caps". As the cold months approached, the tire pressure went down a bit and the indication on the dashboard went on. Meanwhile, my oil was due for another change and I went to the dealer thinking that they would check my tire pressure and put some air in them. At the moment I had no idea that the metal valve caps were already seized and unable to be unscrewed. When they did the oil change, they never checked my tire pressure and completely IGNORED the indication on the dashboard. On the paperwork they gave me when I paid the bill, it was written that the tire pressure in all four tires was set to factory specification of 30, which is incorrect. On top of everything, when I picked the car, the old oil change sticker, that usually should be removed from the windshield and thrown in the garbage, was laying down on the floor mat. I interpreted this as "we can use your car as a garbage can". Anyway, on the next day I finally decided to put some pressure in the tires realizing they would never do it. That was when I realized why they didn't want to do it. Of course, I couldn't undo the valve caps. I gave them a call and they LIED to me that they never put the "after market" valve caps and it wasn't their fault. Instead, they put the blame on me, telling me that I put the "after market" caps. By knowingly ignoring the problem and not admitting their guilt, they put me, my wife and my three month old daughter under a serious risk. This is the horrible experience I had with Patrick Hyundai in Schaumburg. I wonder if and why anybody would trust people who lied to you in numerous occasions and a dealership which service department is not capable to do a simple tire pressure check.