Patrick Hyundai
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Customer Reviews of Patrick Hyundai
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The following reviews are more than two years old. They are not included in the overall rating.
70 sales reviews
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Kick a field goal for exceptional service
by Winona Nelson on 08/30/2024I have been coming here for service and getting a new car from this place for years . The very well go above and beyond exceptional service and listening to what you want . I meet Manny D about maybe 13 years ago he put me in my first brand… new car on my birthday despite me going to other car dealerships and being turned down I had not so good credit but not bad . They worked it out for me and I was so comfortable made me feel like family without giving me bullcrap . This place is more about making sure you get what you want not giving you the runaround and just trying to make a sale . Here I am 8 years later calling Manny D again I was in a very bad deal with a lease and didn’t know where else to turn I was devastated not knowing what to do my lease ended and certain coverage on my vehicle was gone . I called the dealership I got the lease from and they gave me some crazy numbers that just didn’t make sense mind you i got the vehicle during COVID at that time I had no choice but to get the car from another dealership which is autonation ohare not very customer service friendly etc etc . To sum up a long story went to talk to Manny D and turned around in less than 45 minutes I walked out with a new 2025 vehicle . I say to anyone in the market looking go to a Patrick Hyundai the motto is the Patrick Promise which is absolutely correct . Thank you Manny as well as your Finance Manager you guys are everything. Thank you so muchOur favorite dealership
by mistermustang on 10/06/2017We just purchased our second vehicle from Patrick Hyundai and we were again very happy with the entire experience. Maz Shunnarah was great in listening to what we were trying to do and helping us get to where we needed to be on a deal.… Adding on the outstanding service we've had so far on our first we our regular maintenance, we have been very very pleased.My favorite car dealer..hands down
by GuyCoz1 on 10/27/2016The folks at Patrick really listen to their customers. Every time I need a new lease or to buy a new Hyundai, this dealership makes it comfortable, friendly, and they work to find solutions to my needs. Marek was a pleasure to deal with. He… provided plenty of different options (purchase and lease), he went over all the features, and most of all he respected my time. Amelia was wonderful as well. She followed up on every communication and made sure I has all my questions answered and my needs met. The price is always right at patrick! We have a lease up in April and will be right back in into Patrick to get our family car. Our third from them. Thank youExceptional!
by jknoth1178 on 08/11/2016I've bought both my cars, new at Patrick. Worked with Anthony in 2012 to purchase my Sonata. He was just too good at what he does he was promoted so we worked with the best of the best, Manny. He wasn't pushy, knew exactly what we wanted… and worked with us perfectly. Walked out with a brand new Santa Fe and LOVE IT! The Patrick team is beyond exceptional. We love Anthony and Manny! Thanks team!Hyundai Elantra 2017
by Lar7sson1 on 05/27/2016The experience I had at Patrick Hyundai was the most pleasant time I have ever had in a car dealership No pressure whatsoever and the sales team Manny and Anthony were so efficient and knowledgable I can't thank them enough I would and… WILL!! Recommend them to anyone looking to buy a car again Manny and Anthony a BIG THANK YOU !! Charlie and Bernadette MillerRandy Boyd
by stfrank1 on 04/22/2016Excellent, helpful, caring and not pushy at all -- I highly recommend talking with Randy if you are interested in a Hyundai (and how could you not be interested in this beautiful car)!!Anthony is the best!
by gennaro1 on 10/19/2015We have nothing but great things to say about Anthony @ Patrick Hyundai. We got a great deal and even better service. We will definitely be back again and will recommend him and the dealership to everyone we know.Happy with my new car!
by rhoda13 on 05/12/2015Thanks for the Patrick Hyundai group's help on the purchase of our new Azera. I love the car. Kashif Mirza was very considerate to us, and knowledgeable about the vehicles. This was a good car experience.Thanks for the 5 Star review. In today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Kashif is thrilled to have been able to hand over the keys to the ultimate driving machine----glad you were able to experience the Patrick difference! -Patrick Customer Relations Team customerservice@patrickcars.com
Purchase
by bowl300 on 03/14/2015I have been coming to Patrick for service for the past 3 years since moving back to the area in 2012. My 2002 Hyundai Elantra GT with over 207,000 miles served me extremely well. It was time for a new vehicle. My sales rep Alex Baszaral… was outstanding - did a great job exploring all options for me and working with his team to get me into a new 2015 Elantra SE. The deal was great, obtained a great rate and the car - well after 13 years with a Hyundai - I am looking forward to owing this new one for many years, as well. Great car, great dealership, great service department, great salesperson. Thank you Alex! Will refer all my friends looking for a Hyundai to you.Thanks for the 5 Star review. In today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Alex is thrilled to have been able to give you an outstading car buying experince.----glad you were able to experience the Patrick difference! -Patrick Customer Relations Team customerservice@patrickcars.com
Theodore Juskevicius
by pnhorne on 03/09/2015Overall Ted was a very good salesman. He was very attentive and it was obvious he was knowledgeable.Thanks for the 5 Star review. In today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Ted is thrilled to have been able to hand over the keys to the ultimate driving machine----glad you were able to experience the Patrick difference! -Patrick Customer Relations Team customerservice@patrickcars.com
Thanks Manny Diaz!!
by Umpire24 on 03/03/2015We had a great experience with our salesman, Manny. No pressure, knowledgeable, informative. Would definitely but from him again. The whole process was really effortless.Thanks for the 5 Star review. In today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Manny is thrilled to have been able to hand over the keys to the ultimate driving machine----glad you were able to experience the Patrick difference! -Patrick Customer Relations Team customerservice@patrickcars.com
New proud customers!
by BandJ01 on 01/26/2015My fiancé and I did some hard core research online before coming to a conclusion that we wanted a Hyundai Elantra. We stopped by the dealership to see the vehicle in person and immediately feel in love with the car. Kashif was such a nice,… pleseant, and honest gentleman to work with. He was very well knowledge on all the models and helped us find a good price. Overall it was a nice and smooth process! We couldn't be happier with our purchase.Car buying TRULY made easy
by Stinaschmidt on 11/02/2014My husband and I are expecting out first child and wanted to buy a brand new, safe car and we decided that we wanted a Hyundai Elantra. We went to Patrick Hyundai and were immediately greeted by Russel. We told him we wanted simple and… didn't need anything crazy in the car. We walked around the lot and he NEVER once tried to push us to get a car with all the fancy bells and whistles. He did show us 1 car that had all the fancy fun stuff but didn't try and sell it to us. He just wanted us to see the different models. He then showed us the PERFECT car that had exactly what we needed (a few thousand less than the fancier package) and thought it would be perfect for us. So we test drove it, and well, it was perfect! He was so kind and gentle and really seemed to know what we were talking about and sincerely had our best interest in mind. Julie in financing was amazing and very informative as well. I am so pleasantly surprised at how smooth and easy this whole process was. Thanks to Patrick Hyundai's employees, Russel and Julie we are proud owners of our 2015 Hyundai Elantra.Friendly and competent sales people.
by bobg7524 on 09/09/2014updated 09/15/2014dealership facility could use updating.positive overall experience
by yhsbirny on 09/08/2014good price, no "up-selling", friendly people. Dave T. was my salesman and he seemed like a genuinely nice guy; took care of everything efficiently.. Got what I wanted with really no hassle. Would dfinitely recommend.New Elantra GT from Patrick Hyundai
by elantra77 on 08/12/2014Positive experience from A through Z. Pricing was fair, courteous and friendly personnel, no pressure, thorough explanations to my questions. I was already a satisfied Hyundai customer and will continue at Patrick for service for my… (beautiful) new GT Elantra. PS - my salesman was John K. - and recommend him. All the persons I dealt with at Patrick Hyundai were right on mark.Ted was AWESOME so weas everyone else
by jallen123 on 08/05/2014I do not know if a better experience could have been realized. I wanted a specific car being my first brand new car and my sales associate Ted not only found it but made me a no haggle offer. Really - before I could even haggle the deal got… sweeter and sweeter and once the car was delivered and I went to sign, they found me a better rate than the quote I agreed to. The car was clean - he took time to show me features and should great patience as this was a week and a half car deal from my inquiry to delivery. No pressure to buy additional features as well. I will go back without hesitation.Beware!
by tenfan19 on 07/07/2014Let me start by saying how great the salesman, Dave D., was. With that being said, he is no longer with the dealership. Once I got done with him, it was all downhill. I was then led to a room to discuss any add-ons or accessories I may want… with Anthony C. I was interested in floor mats and an automatic start. He said if I got a paint protection treatment they offered, he would throw in a free auto start worth $700 (The same exact model was on Amazon for around $150). After quickly researching reviews on the treatment, I decided against it. He then tried to overcharge me for some weathertech floor liners until I told him I could get them cheaper through the manufacturer's website. He eventually matched the price on floor liners that were marked for a 2011-2013 Hyundai Elantra, when mine was a 2014. I was told that they have the same measurements. I didn't receive the liners until the next day, as their parts dept. was closed at this point. Well, they didn't fit. In fact, weathertech doesn't even have an option on their website for my exact vehicle yet. That didn't stop Mark A. from acting like I was crazy when I came to return them, since he had sold so many to other people with the same vehicle, as he claimed. I guess he thinks he knows more than the manufacturer. Trying to return them was another headache. I waited for an hour and was treated like a pest. After all, they had already made the sale on the new vehicle. I was told that I would be mailed a check for the refund, since it was bought with the financing of the car. It has now been 3 weeks and I still have not received my refund. I forgot to mention the numerous times I was offered the dealer's extended warranty and had to turn it down. That didn't stop the finance guy from trying to weasel it into the contract. Luckily, I read things before I sign them. I honestly feel like they were upset that I didn't purchase all of their upgrades and warranty. Once the car purchase was finalized, the customer service went out the door. I guess they don't care about developing life-long customers or referrals. Maybe they thought the coupon book they gave me would keep me coming back for all my future service. Well, I would rather go out of my way and pay more money than to give Patrick Hyundai another cent of my money. To wrap it up, if you don't mind being taken advantage of, then, by all means, go to Patrick Hyundai. You may even have a pleasant experience if you let them get over on you. But if you're an informed consumer who knows what they want, please steer clear of this dealership.Hello, this is Enza Lappo, Customer Relations Specialist with The Patrick Dealer Group, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me your contact information to elappo@patrickcars.com and I will follow up with you shortly. (847) 490-2466 - Direct Line
A dealership full of Ghost cars that don't exist !!! BEWARE FRIENDS
by ghostsonatas on 06/25/2014Their Website shows many demonstration models with very low mile 2013 -14 models Shows them in stock and when you call and check they say yes car is available. Called and talked to internet sales to even confirm 3 cars were in stock at… lot,just wanted to make sure was over 2 hour drive to dealership and was told yes. Low and behold get there and oh so sorry they are all sold but we have some 2011's for the same price with 40,000 + miles. Classic bait and switch on the buyer. What a shame so stressful buying a car in the first place then to have to deal with crooked dealerships with nothing better to do but waste customers time.Hello, this is Enza Lappo, Customer Relations Specialist with The Patrick Dealer Group, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me your contact information to elappo@patrickcars.com and I will follow up with you shortly. (847) 490-2466 - Direct Line
Great experience
by philp1313 on 11/30/2010We went to buy a used car but left in a new 2010 Elantra. Our salesman, John Butenschoen, was very helpful and worked with us to get a payment plan that fit our budget. We love the new car almost as much as our 2009 Sonata.Terrible, arrogant. Do NOT come to this place.
by awelker on 11/04/2010If you want to buy a Hyundai or any other car, do NOT come to Patrick Hyundai. I was given an Internet price and after talking to the manager over the phone, I went in to see the car and hopefully buy it. It turned out the price given to me… "was the stock number for the vehicle". The finance manager was screaming from behind his counter. Do not go to this place, ever. Arrogant, rude, terrible - nothing short than a nightmare.
Hyundai Palisade
Hyundai Tucson
Hyundai Santa Fe
Hyundai Sonata
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for the 5 Star review! In today's marketplace there are many fine vehicles and dealerships to consider and we are honored to have been your choice! Patrick Hyundai Sales Department is delighted to have been able to exercise their extensive product knowledge & service--we wouldn't want to sell you a vehicle until all concerns had been addressed--while not forgetting to find you a great deal. We are glad you were able to experience "The Patrick difference"! Please let us know if there is anything additional we can provide for you. -Patrick Dealer Group Customer Relations Team customerservice@patrickcars.com
by pdg_cs526 on 11/04/2015