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Mercedes-Benz of St Charles

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Mercedes-Benz of St Charles
225 N Randall Rd, Saint Charles, IL 60174 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.83 out of 5 stars (78)
Recommend:
Yes (12) No (0)
Service Rating
4.89 out of 5 stars (288)
Recommend:
Yes (36) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent experience
Written by racheal on 12/28/2023
Marco and the cashier went above and beyond. Everyone was polite and friendly. I will return to this dealership for future service and I highly recommend Marco in service. They gave me a loaner car as I’m from far away/out of town and my b1 service was expected to take 3-4 hours but it was done in only 2. Very pleased.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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jjoern on 01/11/2024
Dealer Response
Thrilled to have you as our customer and look forward to assisting you with you auto needs for many years to come. Thanks again and we hope you are enjoying your new car and wish you many happy miles!
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