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Mercedes-Benz of St Charles

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Mercedes-Benz of St Charles
225 N Randall Rd, Saint Charles, IL 60174 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.83 out of 5 stars (78)
Recommend:
Yes (12) No (0)
Service Rating
4.89 out of 5 stars (288)
Recommend:
Yes (36) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Great service, Great folks
Written by Rick on 07/08/2023
Love working with Ron and Corey on our two MB’s as they and the service crew do a great job, but sadly their mgmt team has put profits ahead of customers as they are now putting in a 3% credit card fee on all services. As such we will be taking our service business elsewhere!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes
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jjoern2019 on 07/10/2023
Dealer Response
It is our pleasure working with you, Rick! Thank you for your feedback. We will be taking all thoughts in to consideration. We hope to work with you again in the future!
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