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Mercedes-Benz of St Charles

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Mercedes-Benz of St Charles
225 N Randall Rd, Saint Charles, IL 60174 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.83 out of 5 stars (78)
Recommend:
Yes (12) No (0)
Service Rating
4.89 out of 5 stars (288)
Recommend:
Yes (36) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Annual check up
Written by Annual check up on 02/16/2023
Annual check up performed without issue. As expected with 10 yr old car, there was a laundry list of suggested repairs. After discussing with contact decided on which to accept. Recommend asking questions before just accepting repairs.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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jjoern2019 on 02/17/2023
Dealer Response
We do our best to recommend repairs needed and services recommended by Mercedes-Benz for the age and miles of your vehicle. It is always your choice of what services to do. Thanks again for servicing with us and we look forward to working with you again!
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