Skip to main content

Mercedes-Benz of St Charles

See all Inventory
Write Sales Review
Mercedes-Benz of St Charles
225 N Randall Rd, Saint Charles, IL 60174 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
4.83 out of 5 stars (78)
Recommend:
Yes (12) No (0)
Service Rating
4.89 out of 5 stars (288)
Recommend:
Yes (36) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Awesome Service!!!
Written by Tony on 01/25/2023
I brought my vehicle in for service and the service team made sure I had a loaner and provided me with day to day updates on my vehicle. They also did an excellent job of communicating regularly with the warranty compan and were very specific about the mechanical issues my vehicle was experiencing. Thank you Ron, Ian, and Corey! You guys are an awesome team. A+ service!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
jjoern2019 on 01/26/2023
Dealer Response
We were happy to help, Tony! Thanks for sharing. Your support is appreciated!
Report