Webb Chevrolet Plainfield

We went through TrueCar and received a call back from Nickoleta kastros in the internet department. Everything seemed like it was fine. They ran credit online and told us we were approved and a dealer trade would be done. We were asked to come in and finish paperwork. Unfortunately, we had to reschedule but we called back to make sure all was ready and done. We found out they never ran credit, we were not pre-qualified and they didn't know anything about a dealer trade to get the car we showed interest in. We spoke with Frank, the manager and he was as ignorant and misleading as the internet department. Please beware, if you are going to these people. They are dishonest and definitely what people think of, when they think of a used car salesman.