Chevrolet of Palatine

NIGHTMARE!!!!! purchased a vehicle mid August 2021, to date 10/25/21 my trade in has not been paid off effecting my credit. No response from Dealerships GM Chad then now John David, No response from Kevin the salesperson, I have text him and is workers with no response over 20 times but they are responding to others on the same line I'm asking for a response. Less than a month of owing vehicle it needed brakes. They wouldn't have known because they haven't responded. It took over 1 month for plates. DMV advised they filled the wrong paperwork out. This place has caused me so much stress i cant believe how they sleep at night. Not a professional place at all. No response till this day from any rep in this company. I have reached out today to see all legal rights in this open matter. Not sure where all those good reviews came from all you have to do is call the dealership any day to see the customer service is terrible!