Mercedes-Benz of Orland Park
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Dealership Service Review
service Rating
Mcle
Written byon 09/12/2025
Service is A+. They greet you with friendly smiles and have a high for customer service and customer satisfaction. Domenico is my service representative and he is extremely patient with me, explaining everything in detail in away that I can understand and not making me look like a total idiot since the only things I know about cars is how to drive one and put gas in it. The customer waiting area provides very pleasant surroundings with a cafe, Wi-Fi and seating. I have never had to return due to concerns about my service. My vehicle has never had a breakdown and is a pleasure to drive. I especially recommend Mercedes in Orland for women. We are treated as valuable customers and receive quality service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Mercedes-Benz of Orland Park on 09/14/2025
Dealer Response
Thank you for the fantastic review! We're so glad Domenico and our team provided you with such a positive experience. We truly appreciate your recommendation. - Mercedes-Benz of Orland Park Team
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