Lexus of Orland
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Missing CD
Written byon 01/11/2024
Great work on my car I have my car back but I have a problem the CD and Radio were replaced I’m a old school DJ I had CD in the radio at this time I have not heard anything about my CD I’m just trying to get them back, l’m old and I have to wait until the dealer sends them to me !
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Lexus of Orland on 01/11/2024
Dealer Response
Glenn, I'm glad to know you're satisfied with the work on your car. However, it's concerning that you haven't received your CDs back yet. We understand their importance and we'd like to help resolve this issue as soon as possible. Could you please get in touch so we can assist further? Thank you, Keith Omera - Service Director - 708-342-6419
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