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Lexus of Orland


8300 W 159th St, Orland Park, IL 60462 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (1) No (0)
Service Rating
Recommend:
Yes (10) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Poor customer service
Written by Rowell Usman on 09/01/2022

I had cabin filter change when i get the car back there was a whirring sound from the blower as i was told because debris went in during filter change and because the filter was dirty, even show me a photo. But isn't that why i had the car there to get a clean filter? Manager joe? Said "oh there is something living in your filter" This is the service i got .

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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