Lexus of Orland
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Dealership Service Review
service Rating
Poor customer service
Written by 09/01/2022
onI had cabin filter change when i get the car back there was a whirring sound from the blower as i was told because debris went in during filter change and because the filter was dirty, even show me a photo. But isn't that why i had the car there to get a clean filter? Manager joe? Said "oh there is something living in your filter" This is the service i got .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No