The Autobarn Volvo Cars Oak Park
Dealership Service Review
I've had my XC60 serviced at Volvo of Oak Park since purchasing it there about 5 years ago, and before that the 2005 S60 that became my kid's and now my friend's "running around town" car. Whether it's the full regular maintenance or a question on how to take care of my car during the polar vortex or a quick look at a slowly leaking tire, Robert Fellows is the quarterback. The service team delivers what they promise, and promise what they can deliver. Robert is great at setting expectations, and communicating effectively and in a timely fashion. It's a pleasure to pull in to a clean, well lit facility with a welcoming staff, and to pull out with a car that I know will perform as expected and needed. This is a team that understands how to build customer loyalty!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes