Gerald Kia of North Aurora
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Dealership Service Review
service Rating
Happy with service received
Written by 03/22/2024
onService advisor kept me updated and had my car done in the same time frame he gave me. Went through multipoint inspection with me and also gave me quotes for my brakes that would need to be done at the next appointment.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 03/24/2024
Dealer Response
Hi Nicole, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Gerald Kia of North Aurora. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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