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Gerald Kia of North Aurora


201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (42) No (1)
Service Rating
Recommend:
Yes (200) No (1)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Experience
Written by Rosa on 12/27/2023

Although I live closer to Naperville, Kia in North Aurora DOES IT RIGHT !!!!! From the moment I walk in is a welcoming and professional ambiance from the North Aurora Kia family. My advisor Rich, was absolutely amazing. Welcoming , honest, transparent, knowledgeable and consistently kept me up to date with my services , while assuring my comfort in the overall process . I always know I’m in good and honest hands from the moment I arrive and until my departure. Although we are all busy busy with very busy lives , justice would not be served unless I was able to spare even 5 minutes to show my appreciation of what excellent service looks and feels like . Thank you for making what seems a less than excited tasks , be a pleasurable experience and one of my favorite errands to be completed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gerald Kia of North Aurora on 12/28/2023
Dealer Response
Thank you so much for taking the time to share your feedback with us, Rosa! We work hard to make sure our guests have an excellent experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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