Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(363)
Recommend:
Yes (42) No (1)
Service Rating
(858)
Recommend:
Yes (200) No (1)
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Dealership Service Review

service Rating
Awesome experience
Written by Thomas on 12/17/2023

All employees were awesome! We were treated like family, they explained everything from what was needed and what will be needed in the future. All costs were given and helped us understand what was covered under the warranty. Very comfortable waiting area and great snacks!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 12/18/2023
Dealer Response
Thank you for visiting our service department and for leaving the kind words, Thomas. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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