Gerald Kia of North Aurora
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Dealership Service Review
service Rating
Maintenance
Written byon 12/11/2023
We were treated very well last year when we purchased our Kia. We bring our car in for oil changes and they are very nice. They make sure we know what is needed. They treat you very well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 12/11/2023
Dealer Response
Brian, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out.
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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