Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(363)
Recommend:
Yes (42) No (1)
Service Rating
(858)
Recommend:
Yes (200) No (1)
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Dealership Service Review

service Rating
Great service and staff at Gerald Kia
Written by Alex on 12/06/2023

Friendly staff and set great expectations on when the service will be complete. Clean sitting area with plenty of snacks and drinks to hold us over. Staff was very communicative throughout each step which I greatly appreciated.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 12/07/2023
Dealer Response
Thank you for the kind words, Alex. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Gerald Kia of North Aurora, we value our customers and I look forward to seeing you down the road. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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