Gerald Kia of North Aurora
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Dealership Service Review
service Rating
Excellent Customer Experience
Written by 12/05/2023
onThomas was very polite and explained everything to me. Made my experience at the dealership easy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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Gerald Kia of North Aurora on 12/06/2023
Dealer Response
Thank you for your outstanding rating about our service department, Kelly. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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