Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(363)
Recommend:
Yes (42) No (1)
Service Rating
(858)
Recommend:
Yes (200) No (1)
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Dealership Service Review

service Rating
Great service department
Written by Chris on 12/04/2023

Drew the service tech was great. He gave me an overview of the work and an accurate timeline. The waiting room was clean and had WiFi so I could work while I waited. The complementary car wash was a really nice touch.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 12/05/2023
Dealer Response
Thank you for visiting our service department and for leaving the kind words, Chris. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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