Gerald Kia of North Aurora
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Dealership Service Review
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Gerald Kia, Aurora, IL
Written by 11/17/2023
onYour service department was excellent … Richard was courteous, knowledgeable and conscious of my time. They were on time, and clean and neat.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 11/19/2023
Dealer Response
Your kind words and fantastic review are greatly appreciated, Margaret! I am elated to hear that our team was able to provide you with the great service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future.
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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