Gerald Kia of North Aurora
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Service experience at Gerald Kia in North Aurora
Written byon 05/16/2023
Service Advisor meets you upon arrival and inquire how can they help. Advisor listens to what your car needs and prepares document. They then walk you to door for service lounge that has amenities. Advisor gives you a time frame when your car will be completed. All of my vehicles services have been performed right and completed in the time frame mentioned to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 05/18/2023
Dealer Response
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome service experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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