Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(365)
Recommend:
Yes (42) No (1)
Service Rating
(860)
Recommend:
Yes (192) No (2)
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Dealership Service Review

service Rating
Service
Written by James on 06/04/2025

I liked being contacted when the vehicle was ready.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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Gerald Kia of North Aurora on 06/09/2025
Dealer Response
James, thank you for your feedback. We are glad to hear you appreciated the communication regarding your service visit and that you are satisfied with the quality of the work done on your vehicle. However, our goal is to always provide a 5-star experience for every customer who visits. If there is anything we can do to improve your next experience, please reach out to us directly. We hope to hear from you soon. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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