Gerald Kia of North Aurora
Back to Service Reviews
Dealership Service Review
service Rating
Service department
Written byon 05/31/2025
My wife has dementia and the service advisor told me that the oil change and service recall would take about an hour to an hour and a half into my surprise. I appreciate he got me out of there in 45 minutes. Great person keep up the good work. it was very appreciated of his kindness and thoughtfulness.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Gerald Kia of North Aurora on 05/31/2025
Dealer Response
Thank you, James, for taking the time to share your experience at Gerald Kia of North Aurora. I'm thrilled to hear that our service advisor provided you with such efficient and thoughtful service during your visit. We truly appreciate your kind words and support. We look forward to serving you again in the future!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
Report