Gerald Kia of North Aurora
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I still love my Forte
Written byon 05/03/2025
My Forte is 11 years old and I still LOVE it and the service I receive from the dealership in North Aurora is exceptional. John has a very professional team, most especially Brandon. I do not feel intimidated at all and trust them to tell me what needs repair. They never put any pressure on me. I will keep coming back as long as John and his team are still at this location. THANK YOU!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 05/04/2025
Dealer Response
Thank you so much for your wonderful review, Terry! We're thrilled to hear that you still love your 11-year-old Forte and that our team at Gerald Kia of North Aurora, especially Brandon, has provided you with exceptional service. Building trust and ensuring a comfortable experience for our customers is incredibly important to us. We look forward to welcoming you back for many more visits in the future!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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