Gerald Kia of North Aurora
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Dealership Service Review
service Rating
Satisfied Customer
Written by 12/27/2024
onJohn the Service Manager was very helpful, his staff. I did not have an appointment and they squeezed me in. Once they service a vehicle to make sure they go into the system and clear it out.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 12/27/2024
Dealer Response
Thank you, Janice, for your wonderful review of Gerald Kia of North Aurora! We're thrilled to hear that our Service Manager and staff were able to accommodate you, even without an appointment. Providing exceptional service is our goal, and we'll make sure your feedback about clearing the system is addressed. We appreciate your support and look forward to welcoming you back next time!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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