Skip to main content

Gerald Kia of North Aurora


201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (42) No (1)
Service Rating
Recommend:
Yes (200) No (1)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Satisfied Customer
Written by Janice on 12/27/2024

John the Service Manager was very helpful, his staff. I did not have an appointment and they squeezed me in. Once they service a vehicle to make sure they go into the system and clear it out.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Gerald Kia of North Aurora on 12/27/2024
Dealer Response
Thank you, Janice, for your wonderful review of Gerald Kia of North Aurora! We're thrilled to hear that our Service Manager and staff were able to accommodate you, even without an appointment. Providing exceptional service is our goal, and we'll make sure your feedback about clearing the system is addressed. We appreciate your support and look forward to welcoming you back next time! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
Report