Gerald Kia of North Aurora
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Dealership Service Review
service Rating
Service department
Written by 11/09/2024
onIt was just an oil change and a software update, made appointment. Came in, signed in, waited in the waiting area, vehicle was ready when promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 11/11/2024
Dealer Response
Thank you, James, for your wonderful review! We're glad to hear that your oil change and software update went smoothly and that we had your vehicle ready when promised. We appreciate your support and look forward to serving you again at Gerald Kia of North Aurora for all your vehicle needs!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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