Gerald Kia of North Aurora
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service Rating
Used Car purchase
Written byon 10/28/2024
I bought a used 2020 Chevy Equinox for Gerald Kia, and after only having the car less then 4 days the AC was not blow cold air. Service got me in as soon as they could and I was given a vey nice loaner car to drive. They replaced the AC Compressor, and vehicle seems fine now. Service was very nice to me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 10/28/2024
Dealer Response
Thank you for sharing your experience with us. We're glad to hear that our service team was able to assist you quickly with your 2020 Chevy Equinox and provide you with a loaner vehicle. We appreciate your understanding and patience during the process. If you need anything else or have further questions, please don't hesitate to reach out to us at Gerald Kia of North Aurora. We look forward to serving you again!
Sincerely,
Chuck Settles
General Manager
Gerald Kia of North Aurora
csettles@geraldauto.com
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