Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(363)
Recommend:
Yes (42) No (1)
Service Rating
(858)
Recommend:
Yes (200) No (1)
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Dealership Service Review

service Rating
Slow service but well meaning
Written by Eddie on 10/11/2024

Friendly staff, very nice and clean waiting area.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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Gerald Kia of North Aurora on 10/15/2024
Dealer Response
Thank you for sharing your experience with us, Eddie. I appreciate your feedback and that you found our staff to be friendly and our waiting area nice and clean. We are always striving to improve our efficiency for our wait times. If there is anything else you would like to discuss, please feel free to reach out to me directly. Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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