Gerald Kia of North Aurora

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Gerald Kia of North Aurora
201 Hansen Blvd, North Aurora, IL 60542 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(365)
Recommend:
Yes (42) No (1)
Service Rating
(864)
Recommend:
Yes (196) No (2)
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Dealership Service Review

service Rating
Above and beyond
Written by James on 09/08/2024
updated 09/19/2024

Customer service is over the top excellent. Richard in service and Martin in sales have gone above and beyond for me and my daughter. Can't thank them enough and hope this gets back to them cause they deserve some recognition.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Kia of North Aurora on 09/19/2024
Dealer Response
Thank you so much for your wonderful review! I'm thrilled to hear about your excellent experience with Richard in service and Martin in sales at Gerald Kia of North Aurora. It’s always our goal to provide top-notch service, and your recognition means a lot to me. I appreciate you sharing your experience, and I hope to see you and your daughter again soon! Sincerely, Chuck Settles General Manager Gerald Kia of North Aurora csettles@geraldauto.com
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