Skip to main content

INFINITI of Naperville


1550 W Ogden Ave, Naperville, IL 60540 (map)
Today 7:00 AM - 8:00 PM
Sales Rating

Be the first to write a review.

Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Awesome experience!
Written by janispolaine on 09/30/2013
updated 07/07/2025

This was my first Infiniti purchase, I wish I would have purchased from Infiniti sooner. The entire process from start to finish was smooth & exceptional. When I went for a test drive, I was still undecided as to what I really wanted. Sean, my salesman was very helpful and did not pressure me at all. When I made my decision to purchase a QX50, I requested specific colors, options, accessories, etc. Sean was able to find the car I wanted at another local Infiniti dealer. The negotiation to purchase the car went very smoothly & was the most painless new car buying experience I have ever had. Everything was straight forward & laid out up front (price, trade-in value, payments, financing, etc). None of the going back & forth, messing with the numbers, etc. I only asked for a bit more for my trade-in, which they gave me. My car was delivered quickly, cleaned & ready to go, even when I asked for it sooner than was originally agreed upon. I also had a great experience working with Joe in the finance dept. I also appreciate the follow up emails from Sean, Joe & the general manager. I am looking forward to using the service department for oil changes, car washes, maintenance, etc.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.