McLaughlin Subaru
Dealership Service Review
I took in my Subaru Ascent for a 12,500 mile service maintenance appointment. I voiced a concern regarding a tire that consistently showed low pressure but never got lower than a certain psi. I chose to wait onsite. McLaughlin Subaru has one of the finely stocked waiting areas I’ve ever been privy to waiting for my vehicle. It’s clean, has a variety of snacks ( salty, sweets and fruits!) and at least 6 different varieties of beverages. It is not a chore to wait for my vehicle to be serviced. They also provide free wi-fi and a work station is available. My service was completed within the time period I had been given. My service team took care of the maintenance and also took care of the issue of the low tire pressure at no additional cost! That type of courtesy is almost unheard of nowadays!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes