Phillips Chevrolet of Lansing
Dealership Service Review
I brought my car in for 60k service and because the engine light came on. I ended up getting a $80 oil change with NO tire rotation because that's extra now. Also since the engine light wasn't on the tech said it was nothing he could do. Well I left mad because I felt like I was blown off. An hour later the light came on, I called back to let them know this and they told me to bring the car back. A different tech assisted me and told me "my engine was bad, I wouldn't ever pass emission test, he's seen people drive with the light on for years and the cost would $10000 to fix but they don't make my engine anymore. My car has only 56 thousand miles on it and is only 8 years old. If my engine is bad then Chevrolet sold me a bad car to begin with. No engine should be going out at 56k miles.🤬🤬🤬
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No