Phillips Chevrolet of Lansing
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Rain guards
Written byon 03/26/2021
Rain guard were not put on properly. In fact one came off as I awaited the time like I was told to not utilize the windows. Trying to contact service to inform them of the matter has been a challenge. I’m just going to ride up there without an appointment
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Gina Montealegre on 03/30/2021
Dealer Response
We apologize for your experience at Phillips Chevrolet of Lansing not going as it should have. We want to make this right.Our Service Manager would like to discuss your concerns. Please contact Vince our Service Manager at 708-474-0000 ext 417 or Vincent.collaro@phillips chevrolet.com. He had advised that the rain guards are under warranty and is waiting for you to contact him. We look forward to hearing from you.
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