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Phillips Chevrolet of Lansing


17730 Torrence Ave, Lansing, IL 60438 (map)
Today 8:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (5) No (0)
Service Rating
Recommend:
Yes (3) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Customer
Written by Justin Ryan on 02/04/2021

I paid for an oil change and tire rotation on my Colorado. I realized after I left they did not rotate my tires which is was part of the service.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Gina Montealegre on 03/08/2021
Dealer Response
Thank you for talking with our Manager to discuss your concerns. We do not want you to be any less than completely satisfied. Any time you need to, feel free to contact Vince our Service Manager, 708-474-0000 ext 417. We appreciate your business. Happy motoring!
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