Phillips Chevrolet of Lansing

Dear Phillips Chevrolet Family, I don’t usually write letters like this, but I had to tell you what an exceptional person you have working for you. I came into your dealership less then 24hrs ago to buy a vehicle 05 Acura TL. Daarina Cyprian was extremely efficient, polite, and helpful. These are rare qualities. I was not expecting to have such a pleasant experience, but I did, and now I’m left with a very positive impression of your business. Employee like D.Cyprian this one are a company’s “secret weapon”. These days, employer undervalue the impact their front-line employees make on the bottom line. You’ll have my repeat business for as long as my experience remains consistently good- so I suggest doing your best to attract and keep more people like Daarina Cyprian. And I will definitely spread the word, both verbally and through social media. Very happy customer Anthony Mack -owner of a purchase from Phillips Chevrolet