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The Audi Exchange


2490 Skokie Valley Rd, Highland Park, IL 60035 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating

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Dealership Sales Review

5 out of 5 starssales Rating
Excellent Customer Service
Written by gdaileg on 08/19/2016

I appreciate John Hinojosa for reaching out as soon as I submitted for inquires on pre-owned vehicles via USAA. I had little to no experience with a dealer on a personal level whatsoever. I purchased my first vehicle through a military liaison overseas and communicated via email 95% of the time. I was pressed for time and made my liaison decide what vehicle suits my next duty station. With Mr. Hinojosa, he made sure I knew what I should expect and educated me on the financial terms. He doesn't [non-permissible content removed] at all and didn't make me feel rushed. In fact, he encourage that I take my time in making any decision. I made the decision to purchase my vehicle because he took the time to literally explain all the fees and all other FYI. Everyone else that worked there didn't turn me away as soon as I entered considering that I was wearing work out clothes. My co-workers saw my vehicle and I bragged about my experience and shared all the information I learned from Mr. Hinojosa.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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