The Audi Exchange
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Amazing Price, Pathetic Customer Experience
Written by 08/27/2018
onI bought a Audi A5 Sportback from Audi Exchange on July 28, 2018. Their pricing was unbeatable. After 2 week worth of follow up with Audi Exchange to activate the Audi Connect services, I was informed finally by the Audi Connect helpline that the 6 month trial subscription for Audi Connect services was already activated in the name of another owner in June itself. In other words, I got a new Audi, but as a second owner for Audi Connect services with only 4 months left in the 6 month subscription. Worst part is, I wasnt even infromed about this by Team DJ who sold me the vehicle.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes