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McGrath Nissan


945 E Chicago St, Elgin, IL 60120 (map)
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Dealership Service Review

1 out of 5 starsservice Rating
Refuse to acknowledge recall notice
Written by MamaFieds on 06/15/2015

Dealership was very rude when I called and explained I received a letter informing me of the campaign regarding the fuel gauge not displaying fuel amount correctly from Nissan North America INC--- they told me there is no recall and they don't know anything about it. I could pay $130 for them to look at the car to see what is wrong. I kept explaining that I can bring in mailer or email-- but they said it is not in their system and that it might have already been taken care of. Taken care of? Would it not be in their system if it was? RUDE and not knowledgeable at all about current Nissan issues and refused to investigate any further. I had purchased the car there and had all my service work done there except for oil changes and brakes. They took no ownership of the problem at all. So disappointing....

  • Recommend this dealer? No

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