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Zeigler Chrysler Dodge Jeep Ram Downers Grove


2311 Ogden Ave, Downers Grove, IL 60515 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (6) No (1)
Service Rating
Recommend:
Yes (7) No (2)
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Dealership Service Review

1 out of 5 starsservice Rating
They break, you fix
Written by Dave on 01/15/2023
I brought my son’s Wrangler in for oil change and tire rotation before he took it back to school. The shop broke a stud when rotating the tires. They sent me to 4 Wheel Parts to have the stud fixed…with four of the five lug nuts on. The guys at 4 Wheel Parts were helpful, fixed what Zeigler broke and couldn’t believe the dealer didn’t fix it. Getting pretty tired of Jeep dealer service not standing behind their work. Used to, but not any more.
  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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