AutoNation Honda O'Hare
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Piston Ring issue
Written byon 10/30/2023
A few days prior to the scheduled maintenance, my wife complained that the car was shaking and little sluggish. Then, the check engine light came on. Diagnostic came out that there are bad piston rings causing misfire resulting to bad vehicle performance. Jordan explained the issue and the consequences if the issue is not addressed immediately. He also arranged a loaner and give me a ton of discount to lower my bill. I would say that Jordan and the whole dealership made my day. Thank you all.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Theo Sanders on 11/02/2023
Dealer Response
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
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