AutoNation Honda O'Hare

Overall well experience, I worked Rachael Breckman by choice. I was talking with multiple dealers all around to find a good trade in for used vehicle. Rachel worked with me over an extended period of time and gave me good advice along the way even after two meetings that didn’t amount to anything. Knowing my financial and credit situation going into it was low Rachel met me kindness, honesty, and compassion. There was no haggling for any extras or other costs instead I was given lunch and the best offer I could find. Rachel provided consistent communication over a span of a few weeks as we looked at and discussed a few different vehicle options. The deal process was smooth with only a few hiccups along the way on the day. Rachel was more than I was expecting in terms of sales associate, the financial department worked the best they could to get the best monthly deal. Over I was satisfied with me experience and purchase. Rachel treated me as kin and spoke to me as the individual I am instead of another customer. I appreciated the extra mile Rachel was willing to go to assist me in the process.