M'Lady Nissan
Dealership Service Review
i love M'Lady Nissan in Crystal Lake, IL! i went in knowing i was going to buy a nissan. I've always loved the style and safety features. I was greeted by Mike. I told him my situation right away. I am a college student with no credit. he was able to set me up with a college graduate program and i was approved for a brand new car! He was very helpful with explaining the different models and i choose to get a 2011 Nissan Sentra. Once i spoke to Betty Jo i was completely won over by Nissan's service. She was the best. She was very sweet and helpful and i truly felt like she cared about my safety and budget. Tom in financial was very nice and the process went smoothly. From the time i was able to get into my new car to now, the service at M'Lady Nissan is exceptional. My Salesmen, Mike still calls from time to time to make sure im still happy and if he can do anything else for me. I really appreciate how M'Lady cares for their customers as their friends. I want to do all my Business with them for now on.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes