Phillips Chevrolet of Bradley
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Dealership Service Review
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2023 Chevy Silverado
Written byon 12/23/2024
Very unhappy in the process of doing a continuing oil consumption test took my truck in at 18000 miles for an oil change talked with the service advisor to make sure that we put the oil at the top of the hash marks. It was ignored. Oil was overfilled Now we get to start all over again, continuing concerns with oil consumption’s blow by coming out of the oil fill spout is completely ignored this has been going on for two years
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Michael Maheras on 12/26/2024
Dealer Response
We apologize for your experience at Phillips Chevrolet of Bradley not going as it should. Our Service Manager, Christine Finch, will contact you. Your business is very much appreciated.
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