Phillips Chevrolet of Bradley
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Dealership Service Review
service Rating
Poor service
Written byon 12/04/2018
Will never bring are car there ever again . Poor service and took advantage of my wife when she didnt need her tires balanced she meant to say alignment . Very Pissed off . Caled to talk with the service department and got mad at Art hung up on him to have him call me right back , harassing me and telling me it's my wife's falt . Never again will I buy or service anything there again . Just like Brown & Brown taken advantage of .
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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phillipschev on 12/13/2018
Dealer Response
Thank you for taking the time to speak with our Manager, Art. We apologize for your wife's experience at Phillips not going as it should have. We're hoping you give us another chance. Thank you again for your feedback.
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