Grand Subaru

I recently had the pleasure of purchasing a new Subaru Solterra from Grand Subaru in Bensenville. From the moment I expressed interest in the car through Edmunds website, I was impressed by hte exceptional service I received from Ramon Citron, the Internet Sales Manager. Ramon was responsive and attentive throughout the entire process. He promptly responded to my initial inquiry and guided me through each step with patience and expertise. His genuine interest in understanding my needs and preferences made me feel valued as a customer. From the moment I drove the Solterra, I was immediately impressed by its performance, comfort, and sleek design. It was love at first sight. After our test drive, Ramon and I sat down to discuss the pricing and finalize the deal. The negotiation process was fair, transparent, and hassle-free. What truly impressed me was Ramon's willingness to go above and beyond to ensure my satisfaction. He personally accompanied me to return my rental car and made sure I was well taken care of. His attention to detail and genuine concern for my needs made me feel like a valued customer. I would highly recommend Grand Subaru to anyone looking for a positive and stress-free car buying experience. Ramon Citron is a true asset to the dealership, and his exceptional customer service is a testament to their commitment to making every customer feel valued.