Skip to main content

Elgin Hyundai


1215 W Lake St, Bartlett, IL 60103 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (68) No (1)
Service Rating
Recommend:
Yes (39) No (3)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Great Service Experience
Written by Sandra on 12/14/2023

It started with the person checking me in (Bob) Truthfully I will be back because of him. He listened. He really heard me that I am struggling financially and did not pressure me at all. I had stopped coming there because I had the same person check me in more than once and they pressured me to the point I said okay to things I could not afford. If everyone was like Bob in the Service Field and didn't try to take advantage because I'm a female the world would be better for it. I've since ran into problems and my car got towed to another dealer. It's been 2 weeks and very stressful. I have consulted Mike a couple of times and he was extremely nice and helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Elgin Hyundai on 12/15/2023
Dealer Response
Sandra, we sincerely appreciate your feedback. Each employee is a valued member of the Elgin Hyundai team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Regards, Jenni - CSI@BLAUTOGROUP.COM - 847.628.2845
Report