Napleton's Valley Hyundai
Dealership Sales Review
I knew car dealers could be deceitful but was not prepared for what I encountered. My previous car buying experience had been totally focused on customer satisfaction but this experience was focused on deception to maximize a single sale in any manner possible without regard for customer satisfaction. I requested to be shown the least expensive option for a desired set of features and later discovered I was shown the most expensive. I was told the specific car I had researched had been sold and now wonder if that was true after all the other deception I experienced. There were additions to the vehicle that most people would not choose and the dealer refused to remove. After a long wait for finance, I was not even provided with required paperwork and had to return. I wouldn't trust this dealership with anything in the future.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes